ROOFING AND ATTIC SOLUTIONS...GAF CERTIFIED, OPTIONAL 50 YEAR WARRANTY, FLEXIBLE FINANCING AVAILABLE AND WE PROVIDE DRONE IMAGES WHEN NEEDEDFAQs
More FAQs- What about special items?
- Why did the technician leave wet carpet on my stairs?
- Will my insurance cover the costs associated with biohazard cleanup services?
Some items require restoration by specialists. Working with your insurance claim representative, we can help you identify these items and locate a qualified restorer.
After water damage in your home, stair carpeting is generally not removed for safety reasons. Exposed tack strips or staples, especially on steps, can be dangerous. However, there are situations where removing carpet from stairs is necessary to prevent damage to hardwood steps underneath, or in the case of sewage contamination. Removing tack strips is not advised, as this may damage the hardwood or the subfloor. Extreme caution must be used whenever the tack strip is exposed or when the carpeted stairs are damp. If carpet left on the stairs is unsalvageable, it will be removed when new carpet is installed.
As a commercial business owner, you may be concerned about the costs associated with biohazard cleanup services. However, many insurance policies do cover this type of service, especially if it is deemed necessary for the health and safety of your employees and customers. Our team at ServiceMaster Restore is experienced in working with insurance companies and can assist you in filing a claim.